Frequently asked questions

Last updated - 18 August 2017

This page deals with several of the frequently asked questions the Student Services Office has received.


General Enquiries




Enrolment enquiries


Student Records

I have contacted the Lecturer and they haven’t responded yet, what should I do?

You should give the lecturer five (5) working days to respond to your email, if the lecturer has not replied after these days then you may send them a reminder email. If you did not receive a reply within five working days after the reminder email then you can forward the email on to the UNSW Computing Student Services Office and we will try to contact the lecturer on your behalf.


I would like to change programs, what should I do?

If you are an undergraduate student currently studying at UNSW then you may apply for a program transfer via the two following methods:

For more information on the difference between IPT via myUNSW and UAC you should check the Faculty of Engineering website.

For more information on the IPT Application Period and the IPT Acceptance Period you should check the UNSW Key Dates.


Can I already enrol into courses for the program I wish to transfer to?

You may enrol in any course as long as the requisites are observed, however you should review your enrolment after the IPT Acceptance Period and before the start of semester to ensure the courses you selected will count towards the program you are enrolled in.


I would like some advice on my course selection, what should I do?

Selecting your courses for the coming semester can be challenging. A good starting point is to consult the program structure outlined on our website here.

Once you know the core courses and/or electives you want to enrol in, you can consult the UNSW Handbook for course descriptions, and the UNSW Timetable to determine availability and class times.

Students should also check the UNSW Computing Enrolment Advice page.


Does UNSW Computing offer any courses during the Winter Break?

UNSW Computing does NOT offer any courses during the Winter Break (June-July).


Does UNSW Computing offer any courses during the Summer Break?

Yes, Summer Semester enrolments open in October. UNSW Computing offers:

COMP2521 - Data Structures and Algorithms


How do I find out if a course is cancelled?

If a course is cancelled then this will be reflected on the Class Timetable and enrolled students will be advised about the cancellations via a system message.  If a course is not cancelled on the Class Timetable then we anticipate that the course is running, however, the deadline for the School to cancel a course is not until 1 week before semester commences. 

Cancellations that close to the start of semester are rare.



I want to drop my courses and take program leave or discontinue my program. How do i request this?

myUNSW doesn’t permit dropping all courses, to drop all courses you will need to apply for either:



I want to drop a course that I am currently enrolled in for S2/17. How do I do this?

The census date for a teaching period is the last day to drop a course without having to pay the tuition fee or HECS/FEE-HELP contribution. If you drop a course on or before the relevant census date:

  • You will not be financially liable for the course.
  • The course will not appear on your transcript.
  • The course will not be included in the calculation of your Weighted Average Mark (WAM).
  • The course will not be included in the calculation of your academic standing.

The Census date for Semester 2, 2017 is 31st August

 Please see this link for instructions on how to drop your course.


I want to drop a course but it is past census date. Can I still do this?

It is still possible to drop courses after the census date has passed. However you should refer to the Late Enrolment Changes website for information on what outcome you can expect before making any decisions.


I have failed xxx pre-requisite, can I still do the higher-level course next semester?
Unfortunately, if you have failed a course that is a pre-requisite to your enrolment next semester, there is a high chance you will be removed from your enrolment in those courses.
We would encourage you to adjust your enrolment for Semester 2 now that results have been released and, if you have failed a core course, enrol into this course again.
For example, if you have failed COMP1511 and have already enrolled in COMP1521/COMP1531/COMP2521, you will be removed from these courses. If COMP1511 is core to your program, we recommend that you enrol in this course again.


How do I swap courses/tutorial times in myUNSW?

If the course or tut class you are trying to swap to is full, you will not be able to swap using myUNSW. The CSE Office, cannot manually swap you into a class that is full due to Health and Safety regulations.

To swap into an available course or change tut/classes for an enrolled course, you can follow the step-by-step instructions available on the following Enrolment web page.


There is no lecturer allocated to a course I am enrolled in, or interested in enrolling in, what should I do?

The allocation will be published as soon as they are known.


The class that I want is full! Can you over-enrol me or place me on the waiting list?
If the class you want is full, you may email an expression of interest to the Lecturer in Charge and they may consider adding more places.
If the full course is core and you need it to graduate, please also send an email to either or
Overall, please check myUNSW regularly in the event that someone drops the course. Note that myUNSW is the most up-to-date list of enrolments. There is generally a lot of enrolment movement around Week 1 of each Semester.
Unfortunately, we do not over-enrol CSE courses and there is no waiting list.


I have enrolled in the web lecture of a course and I cannot see this in my Class Timetable?

If you have enrolled in the web lecture then this will not be listed in your Class Timetable as there will be no room allocated to this lecture. If you scroll down the bottom of the Class Schedule Summary you will see the lecture listed as 'WEB' and under Day/Time you will see 'TBA'. You are required to listen to the lecture recordings in your own time and place.


I would like to have a requisite waived, what should I do?

Waivers are generally not approved for core courses or in cases where the requisite is a core course in your program.

If the requisite is not a core course and you'd like it to be waived to enrol in an Elective, you will need to seek a requisite waiver from the lecturer whose course you have not met the requirements for. This can be done by email. You should demonstrate where you have covered the topic previously in your request and attach certified copies of supporting material (eg. transcript).

If approved, forward the permission to or and include your UNSW Student ID.  If your request is approved the Student Office will enrol you manually.

Please visit the CSE Requisite Waiver Policy page for more details.


I have a timetable clash and cannot enrol, what should I do?

If you can’t enrol in the courses without a timetable clash then there are 2 options,

  1. select another course or
  2. ask for timetable clash approval from the lecturer in charge. Please note that lecture clashes are never recommended however we understand they are sometimes unavoidable.

You will need to seek lecture clash approval from the lecturer whose course you intend to miss. This is done by email.

If approved please forward the permission to or along with your student ID and we will enrol you manually.

Please note a lecture clash is not grounds for special consideration in the event you perform poorly.


I would like to overload, what should I do?

Note that overloading is never recommended as even the best students struggle with the extra units of credit. However students who have a strong WAM can contact the UNSW Computing Student Services Office by email specifying the course they wish to enrol into with class time/s, confirm they take full responsibility for the additional workload, acknowledge that overloading is not grounds for special consideration and confirm they are aware of the financial and academic deadlines for dropping a course.



I'd like to get a Graduation Check to ensure I'm on the right track for my degree, how do i do this?

Grad checks are now available online for students who commenced their studies in 2015 onwards. Please visit our Grad Check page for details.

If you commenced your studies prior to 2015, please contact the UNSW Computing Student Services Office by email, requesting a Grad Check and include your Student ID.


How do I apply for a review of results?

To apply for a review of results for any assessments, please submit a Review of Results Application to your Lecturer in Charge.

After the lecturer in charge has made a recommendation, the form will then need to be sent to Student Central no later than 15 days after the release of results. Student Central will then notify you of the outcome.
Please read the form carefully and note that a review of results may lead to a mark going up or down.
Further information may be found at:

I received a WD/WC/WJ Result... What do I do?
If you have received a WD grade, this means that your result has not been finalised. As we are not aware of the reasons you have received this grade, we would recommend that you contact the lecturer in charge of that course no more than 5 days after the release of results, as it might be necessary to organise further assessment.

Please see the Student Results page for further information on any other grades you may have received but are not sure of the meaning of.


My Academic Standing is in Referral/Probation, how do I contact my Academic Advisor?
If your academic standing is anything other than GOOD, you are encouraged to consult with an Academic Advisor.

To arrange an appointment:

  1. Complete SECTION 1 of the Academic Standing Interview form
  2. Arrange an appointment with your Academic Advisor by email and attach the form.

Your Academic Advisor is listed in Section 4 of the Academic Standing Interview form. Please also see the below contact list:

Bioinformatics:                 Bruno Gaeta -
Computer Science:          Alan Blair -
Computer Engineering:    Annie Guo -
Software Engineering:     Fethi Rabhi -
Postgraduate Programs:  Dr Eric Martin -