Frequently Asked Questions

Changing programs

Deferment

Enrolment enquiries

General enquiries

Exams

Student records

 


 

I would like to change programs, what should I do?

If you are an undergraduate student currently studying at UNSW then you may apply for a program transfer via the two following methods:

For more information on the difference between IPT via myUNSW and UAC you should check the Faculty of Engineering website.

For more information on the IPT Application Period and the IPT Acceptance Period you should check the UNSW Key Dates.

Can I already enrol into courses for the program I wish to transfer to?

You may enrol in any course as long as the requisites are observed, however you should review your enrolment after the IPT Acceptance Period and before the start of term to ensure the courses you selected will count towards the program you are enrolled in.

How do I drop the other part of my dual degree if I only want to study a single degree?

You should submit an Internal Program Transfer (IPT) via myUNSW and apply for a transfer to the single degree.

For more information on the IPT Application Period and the IPT Acceptance Period you should check the UNSW Key Dates.

 


 

I want to drop my courses and take program leave or discontinue my program, what should I do?

myUNSW doesn’t permit dropping all courses, to drop all courses you will need to apply for either:

 


 

I am having difficulties enrolling into courses, what should I do?

We recommend you to check the online checklist when you are enrolling in your courses and are experiencing difficulties. This checklist helps you get organised to re-enrol in an undergraduate or postgraduate course, when you have already begun studying in a UNSW program and about to continue your studies from one term to the next.

To make the enrolment process easier, think about everything ahead of time, from computer access and passwords to your choice of courses and classes. More information on enrolment can be found here.

If you have completed the online checklist and you are still experiencing problems, then please check the Frequently Asked Questions (FAQ) to see if your question is listed.

If you are a new student and you are enrolling for the first time, please use the Getting Started services for further help.

 

I would like to have advice on my course selection, what should I do?

Selecting your courses for the coming term can be challenging. A good starting point is to consult the program structure outlined on the website for undergraduate or postgraduate programs.Once you know the core courses and/or electives you want to enrol in, you can consult the UNSW Handbook for course descriptions, and the UNSW Timetable to determine availability and class times.

Students should also check the Engineering Enrolment Advice page.

 

How do I find out if a course is cancelled?

If a course is cancelled then this will be reflected on the Class Timetable and enrolled students will be advised about the cancellations via a system message.  If a course is not cancelled on the Class Timetable then we anticipate that the course is running, however, the deadline to cancel a course is not until 1 week before term commences. 

Cancellations that close to the start of term are rare.

 

Does Engineering offer any courses during summer/ winter?

Please check the UNSW Class Timetable website for further information on course offerings.

 

I want to drop a course I am currently enrolled in, can I still do this?

The census date for a teaching period is the last day to drop a course without having to pay the tuition fee or HECS/FEE-HELP contribution. If you drop a course on or before the relevant census date:

  • You will not be financially liable for the course.
  • The course will not appear on your transcript.
  • The course will not be included in the calculation of your Weighted Average Mark (WAM).
  • The course will not be included in the calculation of your academic standing.

Please see this link for instructions on how to drop your course.

It is still possible to drop courses after the census date has passed. However you should refer to the Late Enrolment Changes website for information on what outcome you can expect before making any decisions.

 

I have failed a requisite, can I still do the higher level course next term?

Unfortunately, if you have failed a course that is a pre-requisite to your enrolment next term, there is a high chance you will be removed from your enrolment in those courses.
 
We encourage you to adjust your enrolment when your results have been released and, if you have failed a core course, enrol into this course again.
 
For example, if you have failed MATH1131 and have already enrolled in MATH1231, you will be removed from these courses. If MATH1131 is core to your program, we recommend that you enrol in this course again.

 

How do I swap courses/ laboratory/ tutorial times in myUNSW?

If the course or TUT or LAB class you are trying to swap to is full, you will not be able to swap using myUNSW. The Student Office, cannot manually swap you into a class that is full due to Health and Safety regulations.

To swap into an available course or change TUT or LAB classes for an enrolled course, you can follow the step-by-step instructions available on the following Enrolment web page.

 

There is no course convenor allocated to the course I am (or wish to) enrolled in, what should I do?

The allocation will be published as soon as they are known.

 

The class is full, can you over-enrol me or place me on the waiting list?

If the course is full and it will delay your graduation or progression if you do not enrol in this course then you may contact your program authority to enquire if additional spaces can be created.

Overall, please check myUNSW regularly in the event someone drops a course. Note that the UNSW Class Timetable has a 24 hour delay and myUNSW displays the most up-to-date information. There are generally a lot enrolment movement around Week 1 of term.

We cannot over-enrol you and there are no waiting lists.

 

I have enrolled in the web lecture of a course and I cannot see this on my Class Timetable?

If you have enrolled in the web lecture then this will not be listed in your Class Timetable as there will be no room allocated to this lecture. If you scroll down the bottom of the Class Schedule Summary you will see the lecture listed as 'WEB' and under Day/Time you will see 'TBA'. You are required to listen to the lecture recordings in your own time and place.

 

I have a timetable clash, what should I do?

For all timetable clashes please ensure you meet the requirements listed on the Faculty Enrolment Rules website.

Provided you meet all of the requirements you may submit a timetable clash request to your program authority.

 

I would like to have a requisite waived, what should I do?

You may submit a requisite waiver request to your program authority, when you meet the requirements listed on the Faculty Enrolment Rules website.

 

I would like to have a course substituted, what should I do?

You may submit a course substitution request to your program authority, when you meet the requirements listed on the Faculty Enrolment Rules website.

 

I would like to overload, what should I do?

For all overloading requests, please ensure you meet the requirements listed on the Faculty Enrolment Rules website.

Provided you meet all of the requirements you may submit a timetable clash request to your program authority.

 

How do I check which course I have left remaining for completion?

Progression checksheets are now available to download. You can download your progression checksheet here and complete it by filling in all previously passed courses.

If your progression checksheet is not listed than you can check which courses you have left remaining for completion by checking your program requirements in the handbook of the year you started or the program outlines found on our website.

If you have problems or questions when you complete your check then you may contact your program authority.

 

I cannot enrol in myUNSW due to an error message, what should I do?

There can be multiple reasons why you received an error message, a list of enrolment error messages that you might encounter in myUNSW can be found here.

Contact your program authority, if you need help with resolving a particular error or check the Frequently Asked Questions (FAQs) to see if your question and answer are listed.

 

What does pending mean on my timetable?

Pending is an error message which means you have not been enrolled. You should check the pending status, advising you what the problem is.

More information on how to remove pending classes can be found here.

 

According to the Class Timetable there are spots available for the course/ LAB/ TUT, however I cannot enrol in this on myUNSW?

Note that the Class Timetable has a 24 hour delay and the information that you see may be outdated. myUNSW displays the up-to-date information, if there is no spot available according to myUNSW than this course/ LAB/ TUT is full.

See the ‘The class is full, can you over-enrol me or place me on the waiting list?’ question for an answer of what to do next.

 

Can I still change/ swap my courses after enrolments have closed?

The enrolment deadline is the last day to add a course online using myUNSW.

Your enrolment is your responsibility. You must be correctly enrolled by the enrolment deadline each term. Adding courses after enrolments have closed is not normally permitted as it is required that students attend no less than 80% of classes.

The deadline for adding courses is the end of the first week of the teaching period in which the course is offered.

If you don't add your courses by this deadline, you may be charged a late enrolment fee of $250. It is important that you familiarise yourself with the Late Enrolment Changes policy and also the enrolment deadlines, which can be found on the Key Dates website.

Please contact your program authority for further details about adding a course after the enrolment deadline. 

 


 

I have contacted the course convenor and they haven’t responded yet, what should I do?

You should give the course convenor five (5) working days to respond to your email. If the course convenor has not replied after these days then you may send them a reminder email. If you do not receive a reply within five working days after the reminder email then you may contact your program authority and we will try to contact the course convenor on your behalf.

 

What is an Academic Transcript and how do I request one?

An academic transcript is a certified record of your full enrolment history at UNSW, including all courses attempted, results received and awards conferred. It cannot be altered or separated, e.g. between undergraduate and postgraduate degrees.

You are presented with one copy of your academic transcript per award at your graduation ceremony, along with your testamur (degree certificate).

Currently enrolled students will not necessarily need an official academic transcript - your academic record and results are available for viewing at any time on myUNSW( > My Student Profile > Academic History > View Results/ Academic Statement).

Further information about Academic Transcripts can be found on the UNSW Website.

 

What is an Award Statement and how do I request one?

An Award Statement is an official document confirming graduation details.

This is sometimes referred to as a completion letter. An Award Statement verifies that a student has completed their program and is eligible to graduate. It lists the date of completion, the date that the award is conferred and the date of the ceremony.

Current students please note: an Award Statement can only be issued once your graduation status is 'Awarded'. Please check your graduation details on myUNSW prior to submitting your request. If your status is not Awarded you can request an Enrolment Statement only.

You can request an Award Statement by logging into myUNSW > My Student Profile tab > My Student Services channel > Online Services > Statements.

More information on the Award and Enrolment Statements (Completion letter) may be found on the Student Forms website.

 

What is an Enrolment Statement and how do I request one?

The Enrolment Statement verifies a student's enrolment for each term they have been enrolled at UNSW since 1990. Details include:

  • Term start dates
  • Enrolled program
  • Normal program duration 
  • Study load in each term

You can request an Enrolment Statement by logging into myUNSW > My Student Profile tab > My Student Services channel > Online Services > Statements.

More information including how to request an Enrolment Statement may be found on the Student Forms website.

 


 

I have an exam clash, what should I do?

An examination clash occurs when you have two exams scheduled for the same time.

You do not need to contact the Examinations Team to notify of a clash.

If your clash cannot be resolved, you will be sent an email approximately 2 weeks prior to the commencement of examinations informing you of the arrangements for your clash examinations.

If your examination timetable produces a clash, then we will reschedule one of your examinations for the morning or afternoon of the same day. Please be aware that you will need to bring your lunch and any study materials with you, as you will be required to remain under supervision in the clash examination rooms throughout the whole day. You will not be permitted to use any mobile phones during this time.

If you have a clash but have not received an email 1 week prior to your clash examinations, then please contact exams@unsw.edu.au.

 

Which calculators are UNSW approved calculators?

A list of UNSW approved calculators can be found here.

If your examination timetable states that you require a UNSW approved calculator, you must obtain an approval sticker from the Faculty Engineering Student Centre or School Student Centres (see program authority for contact details).

 

Where can I get my calculator approved for exams?

The use of approved electronic calculators or hand-held computers may be permitted in exams, when indicated on the exam timetable. They must be hand-held, internally powered and silent.

Labels are available from the Faculty Engineering Student Centre or School Student Centres (see program authority for contact details). If your calculator does not have an approval label it will be confiscated for the duration of the exam.

A list of approved calculators can be found here.

 


 

How do I apply for a review of results?

To apply for a review of results for any assessments, please submit a Review of Results Application to your course convenor.

After the course convenor has made a recommendation, the form will then need to be sent to Student Central no later than 15 days after the release of results. Student Central will then notify you of the outcome.
 
Please read the form carefully and note that a review of results may lead to a mark going up or down.
 
Further information can be found here.

 

I have received a WD/WC/WJ/… result, what should I do?
If you have received a WD grade, this means that your result has not been finalised. As we are not aware of the reasons you have received this grade, we would recommend that you contact the course convenor of that course no more than 5 days after the release of results, as it might be necessary to organise further assessment.

Please see the Student Results page for further information on any other grades you may have received but are not sure of the meaning of.

 

My academic standing is referral/ probation, what should I do?

If your academic standing is other than GOOD, you are encouraged to consult with an Academic Advisor.

You are required to:

  1. Arrange an appointment with your Academic Advisor;
  2. Fill out the Academic Standing Interview form.

For more information on the Academic Advisor and Academic Standing Interview form, please refer to here.